Artificial intelligence is here, and is a major consideration for any business. With 83% of companies stating that AI is a top priority in their business plans, knowing the best AI tools available at your disposal is important for your business’s long-term success.

One of the headline AI tools that you need to be aware of is Microsoft 365 Copilot. Microsoft’s venture into AI has been incredibly popular, and Microsoft 365 Copilot Chat is one of their latest offerings for this. Chat essentially lets you take further advantage of Copilot and agents while giving you access to the latest AI technology.

In this article, we’re going to go over the ins and outs of Microsoft 365 Copilot Chat. We’ll tell you everything you need to know about Chat, as well as how you can use it to take your business to the next level.

Key Features of Copilot Chat

Automating Tasks with Agents

Copilot agents are the bread and butter of utilising AI for efficiency. They enable you to increase efficiency in any department, from customer service representatives to marketing leads to frontline technicians. You can use Agents to automate and complete tasks instead of having to do them manually, making your whole business more efficient in every area.

Copilot agents can do a lot of tasks, from data entry to report generation and even scheduling, and can do so from a single prompt. They can also support your team to make sure they get access to the information they need as quickly as possible, improving efficiency and productivity all-around.

By doing so, you can easily free up resources to ensure that your team has more time to focus on what actually matters, by cutting out any unnecessary repetitive tasks and letting your Copilot Agent handle them. And, they provide consistency, by making sure every task is done to the same standard and without the chance of human error. 

Enterprise-Grade Security

Utilising AI within your business will mean that it needs access to your most important data. This can be a massive consideration, as a lot of businesses have complex security needs to protect their most important assets. But, Microsoft has your back.

Their enterprise-grade security is second to none, making sure that your information and data are secure when using Copilot Chat. By offering enterprise data protection (EDP) built-in, Copilot Chat allows you to rest assured that the data you provide your agent won’t be shared outside your organisation.

This is known as the Microsoft 365 service boundary, which essentially ensures that your data never reaches the OpenAI public services, instead using private forms of GPT that don’t mix into the wider public data pool.

Benefits of Using Copilot Chat

Enhancing Productivity

Artificial intelligence is the pinnacle of productivity, and Copilot Chat is no exception. Copilot Chat will help you speed up processes and tasks with ease, letting you focus on more complex and hands-on tasks. 

You can also use Copilot Chat to assist you with unfamiliar tasks, letting you hit the ground running and complete those tasks much more swiftly. All around, this will make the whole workplace more efficient and refined, resulting in greater results and also greater morale throughout your business.

Streamlining Workflows

Copilot Chat is great for streamlining your workflows, to make them as smooth and simple as possible. Instead of having to have convoluted workflows with lots of tasks and methods to achieve results, Copilot Chat lets you simplify the whole process using automation and generative processes.

Whether you’re using it for more technical tasks like coding, or even just simply using it to make an email sound more professional, Chat will let you seamlessly bridge the gap between old, archaic workflows and a new, more efficient way of working. Let’s say that you have a task that needs to be done daily in a process, assigning someone that task and all of the prerequisites would take far more time than just setting up that task with Copilot Chat and letting your AI assistant handle it.

Improving Collaboration

Collaboration is key in modern business. After all, bringing together multiple minds often creates better results than a singular one, and making sure that collaboration is simple and intuitive helps turn teamwork into tangible successes.

Copilot Chat is great for collaboration, as you can share agents with other users within your group. This means that you can collaborate with others on your agents, meaning that your team can utilise Copilot Chat to its maximum potential together.

Getting Started with Copilot Chat

Getting started with Copilot Chat is simple. You don’t need a Copilot license to use it, just a Microsoft or Office 365 license. This means that access to AI is at your fingertips at any moment, without having to worry about having to pay more — with options available if you want to pay more for more AI tools.

Artificial intelligence is here, and knowing everything you can about how it can help your business is vital to succeed in the AI age. One of the most popular and omnipresent tools is Microsoft 365 Copilot Chat, and knowing everything you can about it will help you take your business to the next level.

If you need support implementing AI or 365 into your business, or even just a helping hand maintaining everything, reach out to us today. We’ll ensure that you have everything you need for success, as well as being there to support you every step of the way.

Get in touch with us now and see how we can help.